Instant Messaging has moved from being a ‘grey area’ IT product to
a recognised vital collaboration tool which supports virtual teams
and speeds up decision making. IM works in real-time; it is
instant, interactive and natural for people to use, making it the
preferred starting point for all business communications.
The key to legitimising IM for business
purposes is to run it within a secure, federated services model –
where secure access to individuals can be provided across
organisational boundaries, linking them together as a virtual team.
Logicalis consultants are experienced in the delivery of solutions
from the three main Instant Messaging (IM) vendors: Microsoft
Office Communications Server (Lync), Cisco Unified Presence Server
(CUPS), IBM Lotus Sametime and Cisco Jabber.